TRACS/WakeCoordinated Transportation Service (WCTS) was awarded the RouteMatch Software
Excellence in Action Award in the Innovator in Mobility Management category
during the annual RouteMatch User Conference in Atlanta, Georgia, which took
place March 31 through April 3.
The
award recognized the TRACS/WCTS program for their innovations in implementing
and using technology to improve customer service, reduce complaints, increase
cost savings and improve on-time performance, as well as their use of
technology to manage the delivery of a variety of mobility options.
Award
winners were chosen by individual peer ballot from conference attendees
representing transportation programs in the United States, Canada and
Australia. Conference attendees represented not only the private business
sector, but non-profits, local, county and state governments.
From Wakegov.com: Wake
County Human Services Transportation Services provides a variety of
transportation for agency-eligible participants. Eligibility is based on
sponsorship by participating agencies/programs such as Medicaid, Public
Health, Work First and other programs. Please contact your case worker
for eligibility.
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