Americans with Disabilities Act Workshop Held for Transit Providers



Excellent format, good pace, well organized, great job” – it is not easy for lengthy, full-day workshops on confusing and complex legal topics to garner such positive feedback, but the Americans with Disabilities Act (ADA) workshops conducted in May did more than just that. 

More than 125 transit system and NCDOT employees from dozens of organizations participated in workshops over three days to refresh their knowledge and learn new concepts and applications of ADA and how it relates to transit service provision. ADA is an essential civil right that has wide-ranging, complex applications in the world of transit. Frequent training on ADA issues in transit is necessary because the standards are constantly evolving with case law decisions, administrative interpretations, and guidance on implementation.

The NCDOT Public Transportation Division sponsored the workshops and the Institute for Transportation Research and Education at N.C. State University contracted with Russell Thatcher from TranSystems to deliver the training. Russell is a nationally recognized expert in ADA and an accomplished instructor.  The events were hosted by Piedmont Authority for Regional Transportation in Greensboro.

The workshops were divided into three sections to target transit providers with specific service design characteristics, as ADA regulations vary depending on what type of transit service is provided. Day one was an in-depth training on determining ADA paratransit eligibility for urban fixed route transit systems. Day two concerned ADA paratransit operations and best practices for both community and urban transit systems operating fixed routes. ADA 101 on day three was an overview and refresher course on the ADA’s best practices and regulations for community transportation providers.

The interactive instruction techniques and comprehensive course content enabled the workshop attendees to return to their local transit systems with more knowledge about the ADA and better prepared to implement its requirements.

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